Independent Student Advocacy Service

Advent Advocacy have a longstanding reputation for providing quality, bespoke advocacy services that focus on achieving the best outcomes for people. We are a nationwide service and specialise in providing a locally centred advocacy.

Our specialised Student Advocates have years of experience working with a diversity of clients. We are not an alternative to professional clinical support, but unlike other student support programmes, we are independent from the university and on hand to liaise on university students’ behalf.

Some examples of the things we can do for you are below:

Mental Health

In the last decade Student Mental Health & Wellbeing has come to the fore, as an increasing number of students seek help. This growth in Student Mental Health related issues has been rapid and unfortunately continues exponentially. We work on the ground in an integrated way alongside our partners, to not only signpost but support students in contacting and working with their GPs, University Mental Health Advisors, Counselling Services and others externally involved in their university life. Advent Advocacy has specific experience in working with a variety of individuals needing different degrees of mental health support, from students simply needing to chat to someone about difficulties they are facing, to supporting individuals in psychiatric settings.

Meetings

We can support you before, during or after meetings you may be faced with. We can help you to find the language to speak up and have your voice heard about anything that is important to you. Whether this be a GP appointment, a medical assessment, a meeting with a tutor, a meeting with a supervisor or disciplinary meetings, YOUR student advocate can offer their attendance and empower you to make a difference to your university life. We can also support you in meetings with other externals such as banks, community care teams and Mental Health professionals. If you need support in any meeting – ask if we can help you!

Academic Matters

If you feel your course isn’t what you thought it would be or you would like to make a new subject choice, whether this be alongside your current studies or changing it up altogether, we can offer support with academic matters too – do you want to change what you are studying? Are you experiencing workload related stress? Is your attendance suffering? Are you having trouble with deadlines or exams? Come and chat to us or drop us an email, tweet us or write to us a letter. If you need help, all you have to do is ask – A problem shared is a problem halved.

Finances

Do you think you are entitled to more money? Are you struggling to budget whilst paying off a debt? Have you had an issue with student finance? We can support you with everything from accessing your finances, finding out if you are eligible for grants or hardship payments, setting up student bank accounts or researching budgeting methods. You may need our help to communicate with funding authorities and assisting with employment matters. We can support you to work with banks to set up accounts, set out budgeting plans or set up payment plans for debts. We can support with accessing help for gambling or we can refer you to the relevant individuals at the university that can help too. We can even go with you for that extra backing. Utilise your student advocate to help with difficulties related to your finances.

Social & Cultural Matters

If there are matters that are affecting your social wellbeing – Do you feel isolated? Are you a victim of bullying? Talk to your student advocate about accessing support and finding ways that you can feel more integrated into student life. Are you feeling homesick, is there something that can be done to make things easier for you whilst in your student halls? We can not only support with contacting and dealing with accommodation or housing matters, but also liaise with the relevant individuals or organisations to ensure your cultural needs are being met. We can help you find the relevant groups and societies to enable you to maintain your identity and be who you are as an individual in your new environment.

Complaint

Do you have a grievance that you could benefit from some support with? Did something happen that you want to raise as an issue? Do you need someone to chat with informally to help you gather the right information to enable you to speak out about something? We can support you to have your voice heard about any complaints that you may have regarding internal matters concerning the university or any external matters that are influencing your day to day life. We will follow up your complaint from start to finish to ensure you receive an appropriate outcome.

For more information about our service, get in touch with our team who will be more than happy to help you.

Hannah is your Student Advocate at St Mary’s University, she visits on a Wednesday.
Hannah is your Student Advocate at University of West London, she visits on a Thursday.
Lamiyah is your Student Advocate at SOAS, University of London, she visits on a Wednesday.
Riann is your Student Advocate at Brunel University, she visits on a Thursday.

My name is Hannah– I visit St Mary’s University on a Wednesday.
I visit University of West London on a Thursday.

My name is Lamiyah – I visit SOAS University on Wednesday.

My name is Riann– I visit Brunel University on Thursday.

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You can reach us any time at students@adventadvocacy.co.uk or 01325 776 554 – Please include name, contact details and university.